Privacy Policy
Last updated: November 4, 2026 · Your data, protected
Secure Storage
Encrypted & protected
No Selling
Never sold to third parties
Your Control
Access & delete anytime
1. Introduction
Welcome to Eklinic. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
- Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; and other similar information.
- Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument.
- Health Information. For patients, we may securely store basic health information related to your bookings, which is strictly kept confidential.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send administrative information to you.
- To fulfill and manage your orders and bookings.
- To respond to user inquiries/offer support to users.
4. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. For instance, when you book an appointment, your necessary details are shared with the healthcare provider.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
6. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Contact Us
If you have questions or comments about this notice, you may email us at our support email or by post to our registered office.